Citizen Service

Introducing Ourselves

"Administration at on a district level" is not a modern concept for the city of Mannheim. Since the turn of the century, we have been offering services at on a local level in every suburb.

With the help of theThe Citizen's’ Service Initiative will help, the administration of these local offices will to become even citizen-friendlier. True to our motto "We - the City of Mannheim - at the service of our citizens", the contentment and satisfaction of our citizens and customers is for us of the utmost importance in our endeavour to further optimise the administrational organisation and procedures.

It is our goal to reduce your journey and waiting time. You should get to know our range of services from just one person in a fast, friendly, understanding and competent manner.

The Citizen's’ Service Initiative offices are the on the spot contact for you and your personal concerns as well as for clubs, societies and other organisations. In this case the your local Citizen's’ Service Initiative office in your district would be theyour obviousfirst place to go topoint-of-call. Though Alternatively, you can certainly also contact any other Citizen's’ Service Initiative office.